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For a healthy together

Covid-19 information & safety measures

We do everything to ensure a safe stay. But we also depend on your support. Which guidelines apply to you as a guest, which safety measures we have taken for a worriless vacation and frequently asked questions – all this we will answer here.

Covid-19 update | Key facts at a glance

  • The “Must have rule” (tested, recovered, vaccinated) is required for access to indoor facilities 12 years and up
  • Step-by-step plan: Safety measures apply depending on the bed occupancy rate of intensive care units (More details)
  • Mandatory registration at gastronomy
  • Rapid antigen tests free of charge on site

Find more detailed information on the current entry regulations to Austria HERE
 

This page is constantly being updated and completed.
Subject to change | Last update: 16 August 2021

This page is constantly being updated and completed.
Subject to change | Last update: 15 October 2021

Take a deep breath. Get started. Healthy together.

The safety and health of our guests, employees and residents is a top priority. In addition to the currently applicable regulations decreed by the Austrian federal government, the main decision makers in Ötztal have also developed additional measures for your safety in a special task force set up by Ötztal Tourismus. Due to legal requirements, there may be changes and adjustments to the measures at any time and without prior notice.

High five, high fun.

What should you watch out for on a ski day in Ötztal? The following video explains the five most important points.
Spoiler: Don't forget about point 5.

Guidelines for you as a guest in Ötztal

Simple measures, great effects: we all know them by now, the hygienic coronavirus safety measures that everyone can and should pay attention to personally. Please always stick to it and thus protect yourself and others. #healthytogether

Cashless payment if possible

No shaking hands but perfect appreciation

Wash hands several times a day

Wear a FFP 2 mask/nose and mouth cover in signposted areas (from 12 years and up)

Sneeze/cough into your elbow

From holiday planning to departure:

Information & safety measures

1. Holiday planning

Planning is half the battle. This is even more true in these special times. Before you start organizing your winter vacation, you should first find out more about the current coronavirus situation in Austria and Tirol:

  • HERE you can get continuously updated information on the situation in Austria
  • HERE you can get the latest information on the situation in the Province of Tirol

The “Stop Corona” app of the Austrian Red Cross is your reliable companion on holiday in Austria and will help you if needed. More information about the app is available HERE

We would like to help you plan your holidays and give you the greatest possible flexibility:

2. Testing spots in Ötztal:

Test Centers:

To register for a test in a test center, please open the following link: tiroltestet.leitstelle.tirol. You can log in using the Antigen Test button. The field for the social security number must be left blank. Please enter the address of your accommodation
in the address field.

Online registration for a free PCR test in a screening street is possible via the same link. You can log in using the Nachtgastro button.

 

SÖLDEN

Test station Sölden
Dr. Hermann Köhle
Adress: Gemeindestraße 1, 6450 Sölden

Opening times:
Mon - Fri: 8.00 am - 5.00 pm

Test station Sportclinic Sölden
Adress: Dorfstraße 160, 6450 Sölden

Opening times:
Sat & Sun: 8.00 am - 5.00 pm

 

Opening times Ski World Cup Weekend (22. - 24.10.2021):

Dr. Hermann Köhle
Mon - Wed 8 am - 12 noon & 1 - 5 pm
Thu - Fri 8 am - 12 noon & 1 pm - 6 pm

Test station Sportclinic Sölden
Sat 8 am - 12 noon & 1 pm - 6 pm
Sun 8 am - 12 noon & 1 pm - 5 pm

 

FURTHER TEST CENTERS IN TIROL

Screeningstraße Imst
Adress: Schwimmbadweg 20, 6460 Imst

Opening times:
Mon, Wed, Fri: 8.00 am - 5.00 pm
Sat: 8.00 am - 4.00 pm

Registration required via tiroltestet.leitstelle.tirol.

Teststraße MedAlp/Trofana Tyrol
Adress: An der Au 1, 6460 Imst

Opening times:
Mon - Fri: 7.00 am - 5.00 pm
Sat/Sun/Public holidays: 8.00 am - 2.00 pm

Registration required via tiroltestet.leitstelle.tirol.

Inntalcenter Telfs (1st floor)
Adress: Weißenbachgasse 9, 6410 Telfs

Opening times:
Mon - Fri: 7.00 am - 4.00 pm
Sat/Sun/Public holidays: 8.00 am - 4.00 pm

Registration required via tiroltestet.leitstelle.tirol.

Screeningstraße Reutte/Breitenwang
Adress: Planseestraße 66a, 6600 Breitenwang

Opening times:
Mon - Fri: 7.00 am - 3.00 pm
Sat/Sun/Public holidays: 8.00 am - 3.00 pm

Registration required via tiroltestet.leitstelle.tirol.

Testzentrum Innsbruck | Olympiahalle
Adress: Olympiastraße 10, 6020 Innsbruck

Opening times:
Mon - Fri: 7.00 am - 4.00 pm
Sat/Sun/Public holidays: 8.00 am - 4.00 pm

Registration required via tiroltestet.leitstelle.tirol.

The free testing of foreign guests at the doctors in private practice in the Ötztal is currently not possible. Guests have to pay it themselves. Please ask the doctor about the exact fees.

Dr. Erik Böck Siedlungsstraße | Haiming
T +43 5266 88 312

Dr. Alexander Smekal | Parkplatz Ötztaler Höhe

Opening times:
Mon-Fri 9.00 – 12 noon & 4.00 – 6.00 pm
Sat 8.30 am – 12 noon
Sun closed

Keine Online-Anmeldung möglich


Dr. Christian Hallbrucker | Oetz
T +43 5252 20244

Rapid antigen tests and PCR tests are available. Please register in advance by telephone for testing during surgery hours. Costs: PCR test € 85

Dr. Stephan Grünewald | Oetz
T +43 5252 20303

Rapid antigen tests, antibody tests and PCR tests are available. No pre-registration by telephone necessary during surgery hours. Costs: Antibody test: € 25 | PCR test: € 115

Dr. Dimitrios Karagiannis | Umhausen
T +43 5255 50222

Rapid antigen tests and antibody tests are available. Please register in advance by telephone for testing during surgery hours. Costs: Antibody test € 40

Dr. Josef Strigl | Umhausen
T +43 5255 50 200

Only with registration by telephone.

Dr. Hannes Hörtnagl | Längenfeld
T +43 5253 64900

Rapid antigen tests are available. No pre-registration by telephone necessary during surgery hours.

Dr. Herbert Illmer | Längenfeld
T +43 5253 5217

Rapid antigen tests and PCR tests are available. Please register in advance or make an appointment. The tests can be carried out during surgery hours. Costs: PCR test € 105). Information: The test must be brought to the Obrist laboratory in Zams by the person being tested.

Dr. Wolfang Drapela | Sölden
T +43 5254 3039 9

Rapid antigen tests are available. No pre-registration by telephone necessary during surgery hours.

Dr. Josef Rihanek | Sölden
T +43 664 592 6925

Ambulatorium Obergurgl, Dr. Brunner-Schlegel | Obergurgl
T +43 5256 6423

Rapid antigen tests and PCR tests are available. No pre-registration by telephone necessary during surgery hours. Costs: PCR test approx. € 110

Free testing of foreign guests at pharmacies in Ötztal is currently not possible. Guests have to pay it themselves. Please ask about the exact fees at the respective pharmacy. Online registration is also not available for foreign guests.

Apotheke Sölden / Dr. Eva Wimmer
T +43 5254 2670
Mon-Fri, from 04:45 pm
Registration required due to limited testing capacity.
Rapid antigen test; for Austrian guests, billing with e-card.

3. Getting here

You can find the currently valid entry regulations for Austria as well as the most important questions and answers HERE

Further advice on traveling to Tirol, information on Innsbruck Airport and what to consider when traveling by train, bus or shuttle transfer to the accommodation can be found HERE

Guests from high incidence and virus variant areas or when entering the country without certificate ("Must have rule") have to register for pre-travel clearance in order to enter Austria.
More details from the Robert-Koch-Institut: www.rki.de

Austria will use the ECDC map for risk areas as a guide. Depending on the infection situation, other entry regulations can therefore apply to our guests.

  • Green/orange: free entry
  • Red: Entry only for tested, vaccinated or recovered persons
  • Dark red: Entry only for tested, vaccinated or recovered persons. In addition, a ten-day quarantine is mandatory. Early termination of this quarantine is possible on the fifth day after entry at the earliest.
Getting here with the train

4. On site

Accommodations

The “must have rule” (tested, recovered, vaccinated) is required for access from 12 years and up.

If the stay lasts beyond the validity of the certificate presented at check-in, tests are required. There are test possibilities on site.

Further safety measures:

  • The regulations for wellness operations are analogous to leisure facilities

HERE you will find more details about the safety measures taken in accommodations

Room of a Hotel

Ski Area

The ski areas in Ötztal have developed detailed preventive concepts so that guests can enjoy safe skiing days. In general, the following rules apply:

  • The "3 must-haves rule" (tested, recovered, vaccinated)* is mandatory for admission from 12 years of age
  • FFP2 masks required in closed vehicles or specially marked areas

Family Skiing

Restaurants, mountain gastronomy & ski huts

The “must have rule” (tested, recovered, vaccinated)* is required for access from 12 years and up.

Further safety measures:

  • FFP2 face mask (from 12 years and up)
  • If you stay longer than 15 minutes, all guests are required to register. Registration is also available via QR code.

Eat and drink in Oetz

The “must have rule” (tested, recovered, vaccinated)* is required for access.

It applies to all guests who stay longer than 15 minutes. Guests are requested to provide their personal data if they stay longer than 15 minutes.

  • First name, last name, number of people and contact details (telephone number) are requested.

Data is collected using a QR code or printed data sheets that must be completed. Data will be made available to the health authorities in the event of a suspected Covid-19 case. The so-called contact tracing procedure ensures quick tracking of all contact persons. The authority is supported so that infected people can be isolated quickly.

Ski rental, storage service & shops

In addition to general hygiene measures, the following safety precautions will apply:

  • FFP2 face mask is required (from 12 years and up)
  • Online booking or reservation of rental material is recommended

Ski Rental

Ski schools & ski courses (Last update: Winter 2020/21)

The following precaution measures presented by the ski schools in Hochoetz and Ochsengarten are subject to permanent evaluation and adjustment in accordance with the official requirements, the regulations of our partners - especially the mountain lift company, as well as the guidelines decreed by interest groups and national health authorities. Additionally, it is essential to react quickly to changes and current infection frequencies locally and in the home countries of our guests.

Flexible ski course times & maximum skiing fun
In order to avoid larger crowds, the ski course times are scheduled in a flexible way. Depending on the ski school, group ski courses for children and adults start at 9.30 am / 10.00 am / 10.30 am. Thanks to such staggered starting times, we try to minimize group dynamics at the meeting points, at the mountain gondolas & lifts and also during lunch breaks. The maximum group size will be 10 people in order to meet the high quality requirements. The skibus times are perfectly adapted to the flexible ski course times.

Ski school in Hochoetz

Nose and mouth cover & hand disinfection
In all publicly accessible indoor areas, regardless of the legal regulations, a nose and mouth cover is absolutely required for all our employees and guests who are older than 6 years. Also hand disinfection is mandatory when entering and leaving our premises. At any rate, nose and mouth cover must be used at the respective meeting points (multifunctional neckerchiefs, ski masks, bandanas, etc. are also allowed). We protect the health of ourselves and others.

Safety of our employees
We give everything for our ski school employees in terms of safety. All employees will be tested for COVID-19 at the start of the season or must present a current negative test result. In addition to precise instructions and strict rules of conduct, we also ensure good working conditions and carry out tests if there is the slightest suspicion.

Online booking
The ski school services can be booked online. It means that there is no need to go to the ski school office and that one contact point can already be eliminated. Additionally, all data for potential contact tracing are perfectly collected. Please note: Private ski lessons are still offered individually and at any time.

Children's restaurant (for ski schools and youth groups on advance reservation)
Nose and mouth covers must be used, except at the table. All ski groups are allocated certain time slots. Tables are separated by plexiglass panels or the legally decreed distance can be observed. Information signs with all current Covid-19 safety measures and disinfectant dispensers are available. The restaurant is ventilated several times a day, tables and frequent contact surfaces are disinfected several times a day. Of course, we will do our best to ensure that families with several children in different ski groups have lunch at the same time.

Ski races and prize giving ceremony
The ski races will continue to take place weekly without major restrictions. The start intervals are optimized in order to avoid crowds in the start and finish areas. Depending on the ski school, the starting times for the race are staggered in order to guarantee a maximum of safety on site. All prize giving ceremonies will take place outdoors whenever possible. We ask all guests and children over 6 years of age to wear a nose and mouth cover during the prize ceremony. The instructions given by the presenter must be followed at any time.

Kindergarten
At the indoor kindergarten run by the mountain lift company (below the Hochoetz Panorama Restaurant) a maximum of 10 children are looked after at the same time (first come - first serve principle). Reservations can only be made directly on site in consultation with the child supervisors, no pre-registrations will be accepted. When parents enter the kindergarten, a nose and mouth cover is mandatory. Temperatures are taken for all the children to be looked after. Children with symptoms of illness (fever, cold, cough, etc.) cannot be admitted to the kindergarten. Toys, tables and frequent contact surfaces are regularly disinfected. The kindergarten is aired several times a day. A maximum of two children are accommodated in the sleeping area at the same time. The child experts wear nose and mouth covers and pay special attention to hygiene measures.

Current information available on the ski school websites:
www.alpinespiritcenter.at
www.skischule-hochoetz.at
www.skischule-mali.at
www.skischule-oetz.at

Thermal spa & leisure time facilities

The “must have rule” (tested, recovered, vaccinated)* is required for access from 12 years and up.

Further safety measures:

  • Mandatory registration

Aqua Dome Kids Area

Skibus & public transport lines within the valley

  • FFP2 face mask required (from 6 years and up)
  • Tickets should be reserved ONLINE in advance - tickets.vvt.at

Further safety measures:

  • Surface disinfection and bus ventilation measures.
  • The buses are permanently ventilated during breaks or waiting times.

Between October and April all guests with a valid guest card can use the regular buses free of charge. Simply show the guest card to the bus driver when entering. All information details about current timetables and changes can be found on the following websites:

ÖTZTALER VERKEHRSBETRIEBE - bus line

TIROL VVT - Tirol's public transport

ÖBB - Austrian Railways

INNSBRUCK Airport

Après-ski & nightlife

Basically, the same rules apply to après-ski as to night gastronomy:

  • During risk level 1, guests must present a valid negative PCR test result, an official certificate of vaccination or proof of recovery (medical certificate or separation notice). Antibody tests or antigen tests are not sufficient.
  • From risk level 2, the "2 must -haves rule" applies (vaccinated and recovered - tests of any kind)

Important note: A PCR test (valid for 72 hours) can be carried out for ALL GASTRONOMY VISITORS in the official screening centers. Obligatory registration at: tiroltestet.leitstelle.tirol

Further safety measures:
Registration required - if you stay longer than 15 minutes. Registration can be made via QR code.

Culture & events

The following rules apply to events such as Advent or Christmas markets:

  • Certificate of 3-must haves required for admission: valid negative test result, certificate of vaccination or proof of recovery.
Christmas markets in Ötztal

*Access authorizations & tests

The “must have rule” is required for access from 12 years and up. A certificate of a negative Covid test, a valid vaccination or a recovery document is required. The following regulations apply:

Negative Covid test:

  • Antigen tests are valid for 24 hours
  • PCR tests are valid for 72 hours
  • Antigen self-tests are valid for 24 hours (must be recorded digitally!)

All antigen rapid tests and antigen self-tests are free of charge!

Vaccination certificate:

The following periods of validity and guidelines apply to vaccination certificates:

  • Valid for 12 months from the day after the second vaccination (applies to vaccines that require two vaccinations for full immunization, e.g. Moderna, Biontech/Pfizer, AstraZeneca)
  • Valid from 22nd day after vaccination for 9 months (applies to vaccines that only require one dose for full immunization, e.g. Johnson & Johnson)
  • From the day after the first vaccination for 12 months if a positive PCR test or positive antibody test was available at least 21 days before
  • Valid for 12 months from the day of another vaccination than those listed above. This further vaccination must have been given 120 days after the last vaccination.

Corona step-by-step plan

Three-step model of Covid safety measures. The basis for tightening or easing safety measures is the bed occupancy rate of intensive care units.

STEP 1
200 occupied intensive care beds:

  • Antigen tests as admission tests are only valid for 24 hours (does not apply for entering a country)
  • FFP2 mask instead of nose and mouth cover in shops selling articles for daily use, public means of transport, mountain lifts, etc.
  • FFP2 mask in all shops and museums, except for vaccinated and recovered people
  • 3 must-haves rule (vaccinated, recovered or tested) for events and gatherings of 25 people or more


STEP 2
7 days after exceeding 300 occupied intensive care beds:

  • 2 must-haves rule (vaccinated or recovered) for night-time gastronomy and at events without assigned seats and more than 500 people
  • Antigen tests for personal use (tests made at home on your own) are no longer valid


STEP 3
7 days after exceeding 400 occupied intensive care beds:

  • As part of the 3 must-haves rule: vaccinated, recovered or PCR-tested. Antigen tests are no longer permitted

5. Departure

Thank you for your stay in the Ötztal. If you need a free antigen rapid test to leave the country, our test centers in the Ötztal are available for you.

HERE you can find out which travel regulations for returning to your home country apply in the event of a travel warning for Tirol.

6. Health: What to do in case of illness?

If you develop symptoms of a COVID 19 illness (dry cough, fever, shortness of breath, loss of the sense of smell and/or taste, etc.) during your stay, please call the health hotline 1450. Additionally, please inform the host immediately about it. Isolate yourself until you have received information on how to proceed through the health hotline 1450.

HERE you will find more information about what happens if you get sick during your holiday.

FAQs: Frequently asked questions

Hotels and accommodation businesses will be open for tourist accommodation from 19 May 2021.

No, public transport in Tirol or in Ötztal follows the regular timetable. In all means of public transport and at the stops, it is compulsory to wear an FFP2 mask and to maintain a 1 meter safety distance.

Further information can be found under the following links:

ÖTZTALER VERKEHRSBETRIEBE - bus line

TIROL VVT - Tirol's public transport

ÖBB - Austrian Railways

INNSBRUCK Airport

If you develop symptoms of a COVID 19 illness (dry cough, fever, shortness of breath, loss of the sense of smell and/or taste, etc.) during your stay, please call the health hotline 1450. Additionally, please inform the host immediately about it. Isolate yourself until you have received information on how to proceed through the health hotline 1450.

You will find detailed information on this question HERE.

Here you can also find further helpful answers to frequently asked questions:

COVID-19 Dashboard, Tirol Werbung

Case Numbers, travel warnings and the traffic situation at a glance.
 

More details

“Stop Corona“ app

Your companion if you are on holidays in Austria: details about the app & download link
 

More details

tirol.at

Safe hospitality: the most important questions & answers concerning Covid-19
 

More details

austria.info

The most important questions and answers about skiing and winter holidays in times of Corona
 

More details

Despite the greatest possible accuracy, we cannot guarantee completeness and correctness of data. The communication channels provided by Ötztal Tourismus in no way replace official information channels or legal regulations. Since the situation concerning travel warnings can change very quickly, please inform yourself about the currently applicable regulations at the Ministry of Foreign Affairs in your home country.

#takecare

If you have any questions, please contact us by phone T +43 57 200 500 from Monday to Friday, 8:00 am - 6:00 pm, Saturday, 9:00 am - 5:00 pm; by e-mail at oetz@oetztal.com or on our social network pages. (Facebook | Instagram)

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